Privacy policy.

Eastlake Productions is the data controller for personal information collected through this website and through direct enquiries to the company.

Contact email: productionseastlake@gmail.com

If you have any questions about this Privacy Policy or how your information is used, please contact us using the email address above.

We may collect personal information when you contact us, work with us, submit an enquiry, interact with our website, or communicate with us directly.

This may include:

• your name
• email address
• phone number, if you choose to provide it
• organisation or company name
• job title or professional role
• enquiry details
• correspondence with us
• information relating to productions, partnerships, press, opportunities or professional services
• technical information about how visitors use the website, such as basic analytics and cookie data

We do not intentionally collect more personal information than we need.

Under UK data protection law, we must have a lawful basis for using personal information.

Depending on the situation, we may rely on:

• Consent: for example, where you have clearly agreed to receive certain communications.
• Contract: where we need to use information to take steps before entering into a contract or to perform a contract.
• Legitimate interests: where it is necessary for the reasonable operation of Eastlake Productions, such as responding to professional enquiries, managing business relationships, promoting productions, and maintaining website security.
• Legal obligation: where we need to keep or share information to comply with the law.

Where we rely on legitimate interests, we aim to use personal information in a way people would reasonably expect and that does not override individual rights and freedoms. The ICO says organisations relying on legitimate interests should identify the interest, show the processing is necessary, and balance it against people’s rights.

We do not sell personal information.

We may share personal information where necessary with:

• website and hosting providers
• email, IT, analytics and administrative service providers
• professional advisers, such as accountants or legal advisers
• venues, producers, partners, funders, suppliers, creatives or contractors where relevant to a production or enquiry
• public authorities or regulators where required by law

We only share information where there is a legitimate reason to do so.

This website is built and hosted using a modern web platform. Our hosting and tooling providers may process technical information needed to operate the website, provide security, enable forms, manage cookies and support analytics.

The website may use cookies or similar technologies to help the site function, understand visitor behaviour, improve performance and support security.

Visitors can usually manage cookies through their browser settings. If the platform provides a cookie banner or cookie settings tool on this website, visitors can also use that tool to manage their preferences.

This website may link to external websites, including ticketing pages, venues, press coverage and social media platforms.

Eastlake Productions is not responsible for the privacy practices, accessibility or content of third-party websites. Visitors should read the privacy information provided by those external websites.

Some service providers, including website, email, analytics or cloud service providers, may process information outside the UK.

Where this happens, we expect appropriate safeguards to be in place as required by UK data protection law.

We keep personal information only for as long as reasonably necessary for the purpose it was collected.

For example:

• general enquiries may be kept for as long as needed to respond and manage follow-up communication
• business, production, supplier, venue or partner records may be kept for as long as needed for operational, contractual, accounting or legal reasons
• website analytics information may be retained according to the settings of the relevant analytics or website platform

We review the information we hold and delete or anonymise it when it is no longer needed.

Under UK data protection law, you may have the right to:

• request access to personal information we hold about you
• ask us to correct inaccurate information
• ask us to delete information in certain circumstances
• ask us to restrict how we use your information
• object to certain uses of your information
• withdraw consent where we rely on consent
• request transfer of your information in certain circumstances

These rights are not absolute and may depend on the circumstances.

To exercise your rights, contact: productionseastlake@gmail.com

If you are concerned about how we use your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.